Terms of service
This website is operated under the PrettyLights Outdoor brand. For legal, payment, and order administration purposes, the operating entity is Lume Collective Limited.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.
By using this site, you confirm that you are legally able to use the website and place orders in your jurisdiction.
You may not use our products or website for any illegal or unauthorized purpose, or in any way that violates applicable laws or regulations.
We make reasonable efforts to present product information, colors, materials, images, and descriptions as accurately as possible. However, actual appearance may vary depending on lighting, screen settings, manufacturing variation, product updates, and display differences across devices.
We reserve the right to update, modify, or discontinue products, descriptions, pricing, availability, promotions, policies, and site content at any time without prior notice.
We reserve the right to refuse, limit, or cancel any order at our discretion, including where we suspect fraud, unauthorized activity, pricing errors, stock issues, resale abuse, or other operational concerns.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by customs, carriers, weather, remote area delivery limitations, or other events beyond our reasonable control.
Returns, refunds, and exchanges are subject to our Return and Refund Policy.
All content on this site, including text, images, branding, graphics, product names, and layout, is the property of the relevant rights holder and may not be copied, reproduced, distributed, or used without prior written permission.
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or the purchase or use of our products.
These Terms of Service shall be governed by applicable law based on the operating entity and relevant legal requirements, unless otherwise required by mandatory consumer protection laws in your place of residence.
If you have questions about these Terms of Service, please contact us through our contact page or official email.